Friday, December 08, 2006

Vermont Country Store - unhelpful response

My enthusiastic and perhaps (uncharacteristically) gushing request for confirmation from Vermont Country Store that they will be selling Creme Filberts again elicited a response that is either a form letter or a very good imitation of one:
Dear Mr. Grammer,

Thank you for your email.

I am sorry we do not carry the item you are currently looking for. If you would like us to search for this product, please email us your name, phone number and complete billing address including your zip code for the research. Please also include a thorough description of the item. If you prefer to enter the request yourself, please click on "Suggest a Product" on the top of any page on our website. We will be happy to research your request and contact you only if we are able to locate the product.

Let us know if we can be of further assistance.


Vermont Country Store Customer Service

Thanks, Tari, if you are a real person and not a robot. Did you actually read my request? Did you ask anyone there at the Vermont "Country" Store, or simply check the catalog? I gave you four or five alternate names and a description already, so I doubt that you need my name and address for "research", more likely so you can send me more catalogs. I already get your catalog, although I may have "unsubscribed".

Gee whiz, now you've made me go all Daily Kos on you. /snark>

Wednesday, December 06, 2006

Creme Filberts back for real?

An anonymous reader posted a comment on my original Creme Filberts post the the Vermont Country Store will be offering the candy again in 2007. I am going to contact them for a confirmation, but the news gladdens my heart, just a little.

I monitor the logs on incoming traffic to this low-volume blog, and most of the visits are the result of searches for creme filberts candy! (Followed by image searches on Strawberry Fields and Donald Rumsfeld's talking hand).

So all of you Creme Filbert seekers take heart. They may be back!